How to lead a Customer Success Org w/ Linda Lin

Linda is brilliant. She’s helped companies grow from $50-750M+ in pre and post IPO stages. She’s led Corporate and Mid Market Account Management at Zendesk and was the first Customer Success hire at slack and had led Customer Success Strategic Programs and has helped scale Customer Success to over 250+ employees. Her superpower is being able to help companies build world-class Customer Success Programs, methodologies, and teams. You will enjoy this episode about coaching, success, and tips on how to thrive no matter what role you are in. You can connect with her below and be sure to mention that you listened to this podcast episode. https://www.linkedin.com/in/lindachu1/




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Purpose: I create an empowering context for curious and hungry people looking for fulfillment, experiences, and creativity. We do this by developing their growth mindset, introducing self-love, and powerful group experiences. It results in people with strong boundaries, resilient mental health, and practical life skills

People leave with the ability to land their dream job, have autonomy and flexibility with their lifestyle, travel the world, and create from their heart and soul.


Davidson was once broke, insecure, low-confidence, and frustrated by doing all the wrong activities. Addicted to drugs, validation, and wallowing in self-pity. No relationship to family, and at the mercy of other people’s suggestions and opinions.

It was hell.

After spending $100k hiring different coaches, traveling the world doing workshops around the world, reading>1000 books, and through curiosity, have created the most effective system to remove people from that situation. My life’s work is to bring joy and abundance to people who as on a similar path as I was and bring back the joy and abundance of their life.

Through shared experiences and storytelling, I inspire and model behaviors that lead to a richer, more fulfilled life full of joy, experiences, passion, and ecstasy from the richness of relationships and being able to experience the depths of the human experience.

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